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Edit and apply start and end time

Posted: December 26, 2021 at 4:25 am

Viewing 6 reply threads


Robby Gunawan

December 26, 2021 at 4:25 am

Supposed I have create event for weekly mass, then for some reason, need changes the start event time, is it possible to copy to all occurance rather than I have to clear all recurring event and recreate again?

Also in the ticket start sell and end sell time, need copy to occuring ticket that already generate by system


Tony

  • Support Staff

December 29, 2021 at 7:32 am

Hi there,

Currently not, the recurring events manage allows you to create multiple events in a single step, but if you then need to edit those events you’ll need to either delete and recreate them or edit each instance.

Also in the ticket start sell and end sell time, need copy to occuring ticket that already generate by system

My apologies but I’m not sure what this means, can you explain this further?


Robby Gunawan

December 29, 2021 at 8:05 am

Also in the ticket start sell and end sell time, need copy to occuring ticket that already generate by system

sorry I’m not clear enough, what I mean is when I add new ticket for the recurring event, I need to copy it, rather than create from the beginning


Tony

  • Support Staff

December 29, 2021 at 9:46 am

If I understand correctly I think you are looking for this:

https://monosnap.com/file/28h4bJOe8jwG80WcHMyBxXnUm3vwX1

Clicking on the ‘hamburger’ icon on the ticket itself gives you a couple of options, one of which is to copy the ticket.

Is that what you are looking for?


Robby Gunawan

December 29, 2021 at 6:41 pm

yes, correct.
Supposed I need to change all recurring tiket start sale time and end sale time, I have to clear all tickets, then recreate again?


Tony

  • Support Staff

December 30, 2021 at 5:02 am

If they don’t have sales on those then yes, otherwise you’ll need to edit each ticket and correct the date manually.


Robby Gunawan

December 30, 2021 at 6:46 am

so solution for now is delete and create again.
thanks

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