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E-mails not being sent to domain that Espresso is installed on.

Posted: June 24, 2014 at 6:03 pm

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David

June 24, 2014 at 6:03 pm

Our “payment received” E-mails are not being sent to us when we use the e-mail that uses our domain name. However when I change the [SITE_ADMIN_EMAIL] to reflect a gmail account the e-mails come through.

Also when I sign up for a test event on our site and use the e-mail with our domain name I don’t get any confirmation e-mails but when signing up with my gmail account I do.


Lorenzo Orlando Caum

  • Support Staff

    •

June 24, 2014 at 7:27 pm

Hi Pam,

A transactional email delivery service like Postmark or Mandrill by MailChimp will solve this issue for you:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

Mandrill has a free tier so I would give that a try.

—
Lorenzo
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Updated by Lorenzo Orlando Caum 10 years, 5 months ago ago

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