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Duplictie confirmation and ticket e-mail on ideal/pronamic payment

Posted: June 1, 2018 at 8:20 am


nieuwontwerp

June 1, 2018 at 8:20 am

Hi,
When tickets a purchased with a 100% discount coupon, everything goes well and the registrant only receives two e-mails (confirmation and ticket notice). However, when we pay through the only payment solution we have (Pronamic), those two e-mails become four, so they are duplicated.

I have looked around the forum in order to find a solution, but the suggested solutions do not seem to work (there is no TO in the Main registrant field, there are not admin emails sent, deactivated and activated the payment method).

Hope there is a solution.

Kind regards


Josh

  • Support Staff

June 1, 2018 at 9:43 am

Hi there,

I can advise to open a support topic for the Pronamic Pay plugin since this isn’t an issue with the supported gateways:

https://wordpress.org/support/plugin/pronamic-ideal

The support post ‘Duplictie confirmation and ticket e-mail on ideal/pronamic payment’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on
http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Josh 4 months, 2 weeks ago ago

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