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Duplicate registrations in CSV files.

Posted: July 24, 2015 at 2:42 am


BRAC

July 24, 2015 at 2:42 am

Hi Team,

We are finding that we are getting duplicate entries in the CSV for events. I am not sure at which point the CSV is generated or where it gets the data from but I think it might be including aborted transactions or something like that. I have matched all the registrations in the backend to what is in the CSV and it doesn’t match.

Anybody else found this?

Simon.


Tony

  • Support Staff

    •

July 24, 2015 at 6:15 am

Hi Simon,

The CSV should not include ‘Incomplete’ registrations, or registrations with ‘Abandoned’ transactions unless those registrations have been set to ‘Approved’.

When you export the CSV and compare it with the Events registration list, what is the Registration and Transaction status of the additional registrations you find?

Like these – http://take.ms/bKYpU

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Updated by  Tony 8 years, 9 months ago ago

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