Posted: January 14, 2016 at 11:49 am
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Hello, I am having the exact same issue as another user outlined in this post: https://eventespresso.com/topic/duplicate-registration-starts-and-prices/ Would you be able to provide instructions on how the fixes should be applied to the database please? We are running EE3 on WordPress 4.2.6. The calendar is used by a department at Brock University, where I work, so unfortunately I am unable to give you direct access to the database as it is on an internal server. I would be grateful if you could provide some instructions so that we can apply the database fixes ourselves (through PhpMyAdmin). Thank you so much. Sebastien
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Hi Sebastian, Please note that issue will continue if your Event Espresso 3 software is out of date due to security fixes in WordPress. Here are the steps: 1) Backup your WordPress site including the database (https://eventespresso.com/wiki/how-to-back-up-your-site/) 2) Deactivate Event Espresso through the Plugins screen in your WP dashboard 3) Login to your database using a tool like PHPMyAdmin 4) You’ll be making changes to three database tables: wp_events_start_end Go ahead and locate the wp_events_start_end database table and click on it. Then click on the event id column to sort and you’ll see some rows that have 0 (zero) for the event id. Remove only these rows that have 0 for the event id. 5) Locate the wp_events_prices database table and click on it. Then click on the event id column to sort and you’ll see some rows that have 0 (zero) for the event id. Remove only these rows that have 0 for the event id. 6) Locate the wp_events_category_rel database table and click on it. Then click on the event id column to sort and you’ll see some rows that have 0 (zero) for the event id. Remove only these rows that have 0 for the event id. 7) Return to your WordPress dashboard and then reactivate Event Espresso 3 along with its add-ons. Thanks — |
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hi Lorenzo, Thank you for your quick reply. I’ve made these changes to the database and the issue appears to be gone. Thank you very much! Sebastien |
Thanks for confirming Sebastien. Enjoy your weekend! — |
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