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Emily Harris
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July 22, 2014 at 3:24 am
Wordpress 3.9.1
EE 3.1.36.5.P and Multi Event Registration 1.0.5.p
New installation
https://henleyfringe.org
https://henleyfringe.org/2014/event-registration-2/
I have been informed by Paypal that there is a 1.5 minute delay with the site which is causing a second payment being taken and the problem lies with the site not Paypal.
Are you able to help?
Thanks in advance
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Lorenzo Orlando Caum
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July 22, 2014 at 7:16 am
Hi Emily,
At what point during registration is the delay happening?
Event Espresso uses the PayPal IPN to update payment information and the speed of that service is controlled by PayPal.
—
Lorenzo
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Emily Harris
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July 23, 2014 at 2:53 am
Hi Lorenzo
The delay occurs at the very end of the purchasing. Paypal said it is a minute and a half delay and it then appears to duplicate the page so that the customer pays twice.
Emily
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Josh
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July 23, 2014 at 2:35 pm
Hi Emily,
Can you try removing the Facebook widget from the registration and return from payment pages?
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