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Duplicate of all default templates

Posted: January 7, 2022 at 2:58 pm


January 7, 2022 at 2:58 pm


I cannot seem to find an answer to this.

In my default messages view I have 2 over every template. 2 Payment received templates, 2 refund issued, etc. When I see screenshots in your docs, it doesn’t look like it’s doubled up like this. I see no way to delete the duplicate default. How can I clean this up?


  • Support Staff

January 10, 2022 at 3:36 am

Hi there,

We don’t have a UI for deleting default message types as it’s not expected for you to have more than 1.

Has this site been migrated/moved from one host to another previously?

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