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Susan Perry
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October 17, 2015 at 9:06 am
We are using the latest version of EE4 and are experiencing an issue where the registrant and administrator are receiving a secondary duplicate emails a couple minutes after the first notifications. How can we resolve this? This is causing great frustration for our users and ourselfs
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Tony
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October 19, 2015 at 3:03 am
Hi Susan,
When you say a couple of minutes apart is it always roughly the same amount of time?
Does it happen for every payment made?
Which payment method are you using?
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Susan Perry
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October 21, 2015 at 9:22 am
We are using PayPal standard, it happens for every registration.
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Tony
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October 21, 2015 at 9:30 am
Have you recently updated to the latest version of Event Espresso? (Currently 4.8.16.p)
We released a fix within 4.8.15.p that should prevent the duplicate emails from being sent when using offsite payment gateways (such as PayPal Standard)
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