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Duplicate Item with course registrations

Posted: February 8, 2019 at 1:07 pm


Drio LLC

February 8, 2019 at 1:07 pm

There’s something fishy with registrations for the below-referenced course:
Essential Blind Tasting Skills Class
https://capitalwineschool.com/wp-admin/admin.php?page=espresso_events&action=edit&post=12455&edit_nonce=e2d83c86e3&return=default

I received a request from a student asking if there’s a waitlist since the class is showing sold out, but I realized that I haven’t seen a ton of registrations come over via email for this one. When I look at the registration dates, they’re all from August 2018 or earlier.

The course was created on Nov 2nd and all of the registrations are from before that date. I can’t find this happening to any of the other courses on the site, but I have changed this course to draft mode to hide it from the calendar.


Josh

  • Support Staff

February 8, 2019 at 2:14 pm

Hi,

I hope you can understand that we do not have admin access to your site, so the link posted here doesn’t allow access.

May I ask was the database altered in any way? We’ve seen this happened once before. What happened was the _esp_datetime table had some of the datetimes removed. Then, when a new event was added it was given the datetime ID that previously belonged to an older event. So registrations from that older event became related to that new event.


Drio LLC

February 11, 2019 at 7:38 am

Thanks for the response. The Database has not been altered. Do you you want me to send a copy of the database to take a look?


Josh

  • Support Staff

February 11, 2019 at 7:57 am

Ideally a copy of the database from before August 2018, and a copy of the database from now would help get to the bottom of this.

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