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impacttennis
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January 17, 2013 at 1:27 pm
Hi,
I am running 3.1.29.1 and WP3.5.
I am getting same results as reported here https://eventespresso.com/topic/problems-with-duplicate-events-function/ on the above version. I am duplicating a singular event (not recurring) and the function is creating two events as a result. Any clues?
Nick
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Josh
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January 17, 2013 at 1:39 pm
Hi Nick,
When you click the duplicate event button, do you get an alert box that asks “Are you sure you want to copy [Event Name]?”
I’ve seen it happen before where the WordPress admin JavaScript was throwing some errors and the alert box wasn’t appearing. In that case, the server wasn’t able to handle the way that WordPress compresses the admin JavaScript together. Since there wasn’t an alert box, I could click the duplicate event button several times and would get 3 events instead of one original and one copy.
In that particular case, I was able to fix the issue by adding this line to the wp-config.php file:
define(‘CONCATENATE_SCRIPTS’, false);
You could also check for any JavaScript errors in the admin, it may be another plugin that is throwing in some JavaScript that’s causing a JavaScript error on the event editor page.
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impacttennis
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January 17, 2013 at 2:02 pm
Yes – alert box is displayed and actioned. Will have a poke
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Josh
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January 21, 2013 at 9:19 am
Hi Nick,
Have you been able to resolve this? If not, we saw that you had purchased some support tokens, so please let us know if we can assist you any further.
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impacttennis
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January 21, 2013 at 12:18 pm
Not yet, definitely something weird going on.
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Josh
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January 21, 2013 at 2:56 pm
Hi Nick,
This isn’t something I’m seeing on any of my sites I have Event Espresso set up on. It’s possible that there is another plugin or some theme code that is causing a conflict.
You can rule either of these out by temporarily switching to the default WordPress theme (to rule out a conflict with the theme) or deactivate any non-EE plugins to rule out a plugin conflict.
If you’d like someone from Event Espresso’s support staff to log into your site and investigate further, you can opt to use one of your support tokens. If you’d prefer us to investigate it, please let us know. If you decide to go the support token route, please send temporary WP admin credentials via the contact form on this page:
https://eventespresso.com/contact/
Please select the “I am sending login info as requested” department form.
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Josh
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January 21, 2013 at 3:55 pm
Hi Nick,
I wasn’t able to reproduce this on your site either. I created one event, set it to draft so it wouldn’t appear on the event list. After saving the event, I went back to edit it and hit the duplicate button. It created one duplicate event. I’ll PM you a link to the screenshot.
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Josh
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January 22, 2013 at 7:48 am
Hi Nick,
Can you let me know which browser that you are using? This may help us figure out a solution.
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