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Duplicate Event Registrations From Same Person

Posted: February 20, 2013 at 1:16 pm

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tambeau

February 20, 2013 at 1:16 pm

Is there any way to prevent people from signing up twice for an event. It seems as though users are able to register for the same event more than once using the exact same information. Is there a setting that I am missing to prevent this?


Jonathan Wilson

    •

February 20, 2013 at 1:56 pm

Hello,

There isn’t a way to prevent users from entering their information, leaving the page, then coming back to enter again. If the payment status shows as Incomplete, the entry will not count toward the attendee max. The duplicates will need to be deleted manually.
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Updated by Jonathan Wilson 11 years, 9 months ago ago

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