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Duplicate entries when a person registers to an event.

Posted: October 2, 2012 at 6:26 am


Patrik Redgård

October 2, 2012 at 6:26 am

Hi!

I have a personal license at http://www.staffanstorpsscoutkar.se.
When I set up an event and a person registers, it will add two entries in the database. Each entry will get a unique reg ID, but the total amount of attendees are twice the correct amount and of course, when I export a list the personal information will appear twice as well.

I cannot figure out what is wrong. Where to start troubleshooting?

Best regards
Patrik


Dean

October 2, 2012 at 6:44 am

Hi Patrik,

Im having trouble finding the events on the site, could you link to an example event please?


Patrik Redgård

October 2, 2012 at 7:56 am

Hi!

I just created an exampelevent reachable at http://www.staffanstorpsscoutkar.se/exampel-event

When I created the event, even the event was duplicated. Se screenshot below.

Also the registration was duplicated. I attached a screenshot aswell.

See the screenshots below the form at http://www.staffanstorpsscoutkar.se/exampel-event


Josh

  • Support Staff

October 2, 2012 at 9:48 am

Hi Patrick,

The first place to start troubleshooting is the WP plugin manager. You can rule out a plugin conflict by deactivating all non – Event Espresso plugins and testing again.

The support post ‘Duplicate entries when a person registers to an event.’ is closed to new replies.

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