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Duplicate emails upon registration

Posted: May 16, 2016 at 10:47 am


Miyar

May 16, 2016 at 10:47 am

Hi,

Upon registration, the plugin is sending duplicate emails to the Primary registrant.

How can we correct this issue?

Thanks in advance.


Tony

  • Support Staff

    •

May 16, 2016 at 10:59 am

Hi Miyar,

How many emails are they receiving?

Which payment method is the user using?

Also has this been reported by a real user of the site or have you found this during testing?


Miyar

May 16, 2016 at 11:17 am

Hi Tony,

They are receiving 2 emails for Invoice payment method. The issue has been reported in testing but from client end.

Thanks for your swift reply!

–Jess


Josh

  • Support Staff

    •

May 16, 2016 at 12:20 pm

If you set the Primary Registrant’s email to have a blank To: field, it should send only one email to them (via the Registrant context).

The support post ‘Duplicate emails upon registration’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 7 years, 11 months ago ago

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