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Dropdown Question Values Not Appearing

Posted: February 24, 2014 at 12:13 pm


Delray Wannemcher

February 24, 2014 at 12:13 pm

Hi,

I have a created a dropdown question with values, and have entered 4 different values. But on the reg form the values are not shown. See below for how the codes is appearing on the site. Why are the values not showing as text? How can I fix this?

<select name=”qstn[1-1ed7c722f43cb6002ca67206d585fc89][21]” id=”1-1ed7c722f43cb6002ca67206d585fc89-21″ class=”ee-reg-page-questions ” title=””>
<option value=”” selected=”selected”> – please select – </option>
<option value=”Broker Dealer”>    </option>
<option value=”Investment Banker”>    </option>
<option value=”Hedge Fund Manager”>    </option>
<option value=”Private Equity/Venture Capital”>    </option>
</select>

WP 3.8
EE4 – new installation
Test reg form: https://fsx.staging.wpengine.com/register-now/broker-dealer-registration/


Lorenzo Orlando Caum

  • Support Staff

February 24, 2014 at 2:01 pm

Hi Delray,

I was able to see this issue on your site. Could you try temporarily deactivating all plugins and reactivating Event Espresso?

Then could you see if the information appears on your registration form?


Lorenzo


Delray Wannemcher

February 25, 2014 at 9:33 am

Hi Lorenzo,

I tried deactivating and then reactivating the plugins, and the problem still exists.


Lorenzo Orlando Caum

  • Support Staff

February 25, 2014 at 9:41 am

Hi Delray,

Could you create and share a temporary login through the secure link below:

https://eventespresso.com/send-login-details/

Please be sure to confirm that you have checked the temporary login information at the end of the form — otherwise the submit button will not appear.

Thanks.


Lorenzo


Delray Wannemcher

February 25, 2014 at 12:33 pm

Hi Lorenzo,

I sent you login information through the form. Please let me know once you have investigated the problem and if you were able to solve it.

Thanks


Dean

February 26, 2014 at 3:09 am

Lorenzo responded via email. Possible bug, developer ticket has been raised.

The support post ‘Dropdown Question Values Not Appearing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Dean 5 years, 9 months ago ago

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