Drag and Drop not working for reordering ticket display.

Posted: July 26, 2024 at 1:34 pm

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I can no longer drag and drop tickets to change the order in which they are displayed in the new 2024 Update EE4

Hi there,

Can you please let me know if the drag-drop feature was working fine before?

Also, please confirm, you are following these steps for drag-drop: https://tinyurl.com/2atfymwn

If you are still facing the issue can you please perform a troubleshooting:

Just to add to what sam said, If you’re using legacy, do this.
https://monosnap.com/file/14xRRoojlqmB63BE7ZFQChmeMs7SyY

I did try to recreate the issue using advance editor and legacy editor and it seems fine.

After you troubleshoot and there’s still problem, can you provide your PHP version and WP version? thanks

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