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malctrainingevents
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December 8, 2016 at 12:19 pm
Hi,
I have just updated WordPress to 4.7. Everything works well except downloading recceipts (invoices no issues). When clicking the download button the following error appears:
The http://www.malctraining.com page isn’t working
“www.malctraining.com is currently unable to handle this request.
HTTP ERROR 500”
I have enabled WP_DEBUG and got these additional errors:
Warning: DOMNode::cloneNode(): ID invoice already defined in /home/civili10/public_html/malctraining.com/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/dompdf/include/frame_decorator.cls.php on line 429
Fatal error: Call to undefined function imagecreatefrompng() in /home/civili10/public_html/malctraining.com/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/dompdf/lib/class.pdf.php on line 4258
Please find a video of the issue here: http://screencast.com/t/cZDcjRU9IBw2
Hope you can help fix this.
Thanks!
Syl
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Tony
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December 8, 2016 at 12:42 pm
Hi there,
This is the problem:
Fatal error: Call to undefined function imagecreatefrompng()
imagecreatefrompng() is a core PHP function and should be available.
Can you check which version of PHP you are currently running?
You should be able to find this within:
Event Espresso -> Maintenance -> System information
Search for php_version.
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Josh
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December 8, 2016 at 12:45 pm
Hi Syl,
You will need to contact your host and ask them to install the GD library. See also:
http://stackoverflow.com/questions/30856865/php-fatal-error-call-to-undefined-function-imagecreatefrompng
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malctrainingevents
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December 8, 2016 at 12:54 pm
Hi,
We are running on PHP version 5.6.28. I will contact the host and ask to install the GD library.
Will keep you up to date.
Thanks,
Syl
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