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Downloading CSV of registrations not working

Posted: November 4, 2024 at 3:09 pm

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Jason Miller

November 4, 2024 at 3:09 pm

When I download the CSV file for registrations it is not downloading. Please help.


Tony

  • Support Staff

November 4, 2024 at 3:27 pm

Hi there,

When you say it doesn’t download, does it open in the browser or just do nothing at all?

If nothing it usually means the site is set to load over HTTP but redirects everything to HTTPS, which means your starting the download from HTTPS and the site sends back the download over HTTP (which the browser will block).

Go to Dashboard -> Settings -> General.

Are WordPress Address (URL) and Site Address (URL) to use HTTP or HTTPS?


Jason Miller

November 4, 2024 at 3:34 pm

Genius! That worked. Thanks as always.


Tony

  • Support Staff

November 5, 2024 at 4:30 am

You’re most welcome 🙂

Any further issues just let me know. Have a great week!

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