Support

Home › Forums › Event Espresso Premium › Download pdf Invoice-Error Message

Download pdf Invoice-Error Message

Posted: December 18, 2013 at 3:38 pm


pattyvaccaro

December 18, 2013 at 3:38 pm

Hi. Getting this error message when we go to download an invoice pdf:
FPDF error: Unsupported image type: com/?p=477

Using Version 3.1.35.2.P.
We haven’t upgraded to the new version since this is still a dev site.

Thanks.


Josh

  • Support Staff

    •

December 18, 2013 at 7:51 pm

Hi Tom,

You can upgrade to the new version (we recommend doing this on dev sites) by manually updating the plugin.

It’s hard to say for sure, but it looks like the invoice image URL set for the invoice is pointing to an attachment page instead of an image URL. Can you verify that the invoice Logo URL is a URL that will display an image instead of an attachment page?


pattyvaccaro

December 24, 2013 at 6:03 am

Removed the logo link and it worked. Should I just link directly to the logo like, http://www.mysite.com/logo-file-name?

Thanks.


Josh

  • Support Staff

    •

December 24, 2013 at 10:29 am

Hi there,

It works to link directly to the image file.

The support post ‘Download pdf Invoice-Error Message’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 10 years, 4 months ago ago

Topic Tags

Tagged: , ,

Notifications

This topic is: not resolved
Event Espresso