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Download button not working (redirects to profile)

Posted: November 18, 2013 at 9:59 pm


tkjaros

November 18, 2013 at 9:59 pm

Hello,

I just purchased a business license and the download link (top middle in blue highlight) isn’t working. It keeps redirecting me to my profile. Moreover, I don’t have an option to download the link in my profile (as I do with the two free options).

I saw a closed thread on this very issue; regarding that post, I did create my account at the time of purchase (perhaps that had something to do with it?).


Dean

November 19, 2013 at 2:46 am

Hi,

The Sales dept. is currently offline. However if you can forward a copy of your purchase receipt and include the email/s used to purchase and register for the site I can look into rectifying this issue for you.

You can send the details to support @ eventespresso . com

Please also include a link to this forum thread.

The support post ‘Download button not working (redirects to profile)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Status: closed

Updated by  Dean 7 years, 2 months ago ago

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