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Doubled System Questions

Posted: September 26, 2012 at 9:52 am


Brian Pratt

September 26, 2012 at 9:52 am

All of the locked/”System Questions” in the ‘Question’ and ‘Question Group’ menus exist twice. I’d like to remove the duplicates, but they’re all locked.

How should I go about removing these duplicate “System” questions?

example:

  • First Name
  • First Name
  • Last Name
  • Last Name
  • Address
  • Address
  • Phone
  • Phone
  • State
  • State

…etc.


Dean

September 27, 2012 at 4:12 am

Hi Brian,

Did this just occur due to an update? Do you have other staff members who create questions or events?


Brian Pratt

September 27, 2012 at 6:24 am

Hi. I did recently update from an older version of Event Espresso Lite to the current version of the “Paid” release.

If the fix involves database manipulation, I am comfortable with that.


Dean

September 28, 2012 at 7:42 am

Hi Brian,

I’m still looking into this and I want to speak to one of the developers on the matter, can you advise which version of the lite you upgraded from.


Brian Pratt

September 28, 2012 at 8:13 am

Hi Dean,

I’m very sorry, but I’m not 100% sure which version I upgraded from.

-Brian


Seth Shoultes

  • Support Staff

September 29, 2012 at 8:23 am

Brian,

The duplicated questions will need to be deleted from the database. Do you have access and a little experience with PHPMyAdmin? If so, you can either delete the questions from the database or delete the questions table, then deactivate and reactivate the plugin. That will reinstall the table and questions. Today is probably the easiest method.

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