Support

Home Forums Pre-Releases Double entries in the View Cart

Double entries in the View Cart

Posted: August 6, 2013 at 9:44 am


Suhaib Siddiqi

August 6, 2013 at 9:44 am

I am seeing double entries of ticket prices in the View Cart. The site http://www.bostondesiconnection.com. See the picture at

  • This topic was modified 10 years, 8 months ago by  Suhaib Siddiqi.
  • This topic was modified 10 years, 8 months ago by  Suhaib Siddiqi.
  • This topic was modified 10 years, 8 months ago by  Suhaib Siddiqi.
  • This topic was modified 10 years, 8 months ago by  Josh. Reason: moving to pre-release forum because it's an issue with a pre-release product


Sidney Harrell

August 6, 2013 at 2:45 pm

For some reason, the event is getting added to the cart twice. I’ve been unable to reproduce the problem on my test site. Can you disable your other plugins one at a time to see if there is a conflict with one?


Suhaib Siddiqi

August 6, 2013 at 6:16 pm

Sidney
Thanks for your help. It is actually Event Espresso Volume Discount plugin adding the cart twice. Is there a fix for it?


Dean

August 7, 2013 at 12:29 am

Hello,

Can you advise if your events are using more than one category and the version on Volume Discounts please.


Suhaib Siddiqi

August 7, 2013 at 1:09 am

Hi Dean,
Thanks for your help. The events have only one category checked, although there are three categories, but two are unchecked. I am using version 0.4 of Volume Discount.


Dean

August 7, 2013 at 2:51 am

Is it possible to get your login details in order to look into this? I really want to see your exact set up. We had an issue with this a while back but we thought we had it fixed.

If it is ok, then please send them via https://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level.


Suhaib Siddiqi

August 7, 2013 at 9:21 am

Hi Dean,

Sent the login details. Thanks for your help.


Josh

  • Support Staff

August 7, 2013 at 12:42 pm

Hi Suhaib,

Here’s a copy of the development version of the Volume Discounts add-on which has a fix for the categories/ 2x event in cart issue.

download volume discounts


Suhaib Siddiqi

August 7, 2013 at 3:13 pm

Hi Josh,
Thanks. That was it, the development version 0.5.1 fixed the issue. Thanks for your help.

The support post ‘Double entries in the View Cart’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso