Support

Home Forums Event Espresso Premium Double Charge and Checkout button missing

Double Charge and Checkout button missing

Posted: December 19, 2012 at 10:09 pm


Suhaib Siddiqi

December 19, 2012 at 10:09 pm

After the recent upgrade to 3.1.29.1P, I have a serious problem. If a visitor order one ticket, it will charge 2 in the Cart, and if he/she order 2 tickets, the charges will be for 4 tickets. Also the “Checkout” button is missing. I am not using any custom template or have made any changes to code. Here is a link to the site http://www.bostondesiconnection.com.


Suhaib Siddiqi

December 19, 2012 at 11:04 pm

I resolved it. It is Jetpack 2.0.4 (latest version) messing up Event Espresso payment and check out. I downgraded Jetpack 2.0.2 version. It works now.


Josh

  • Support Staff

December 20, 2012 at 9:37 am

Hi there,

I’m not sure what’s going on with the conflict with the new version of Jetpack. Glad you were able to find something that works for you.


Suhaib Siddiqi

December 20, 2012 at 10:14 am

Jetpack 2.0.4 and 2.0.3 actually broke several plugins. A customer reported last night that he tried 100 times, and reCaptcha kept giving error. On the other side SI Captch has same issue with Jetpack 2.0.4. So it is not only Event Espresso, but a few other plugins too which broke after upgrading Jetpack. Jetpack 2.0.2 is the best. I noticed several users at Jetpack forum are reporting the problem since version 2.0.3. and it had not been fixed yet.

The support post ‘Double Charge and Checkout button missing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso