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Don't have Paypal Pro as a Gateway option.

Posted: November 21, 2019 at 1:03 pm

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DanHurleyCamp

November 21, 2019 at 1:03 pm

Hello –

I am working on a website that is utilizing Event Espresso and cannot find the option to use Paypal Pro as the gateway.

These are the options I am give:

I do notice I have paypal express gateways, would I need to remove the plugins related to them?


Josh

  • Support Staff

November 21, 2019 at 1:07 pm

Hi,

PayPal Pro is bundled in EE4 core, so the other PayPal plugin you do have would not affect PayPal Pro.

What may be happening on your site is a missing capability on your user account. You can restore the missing capability by going to your site’s Event Espresso > Maintenance > Reset page, then click the button to Reset Capabilities.


DanHurleyCamp

November 21, 2019 at 1:09 pm

Worked like a charm! Thank you so much for timely response!

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