Support

Home Forums Event Espresso Premium Does EE send email to Stripe

Does EE send email to Stripe

Posted: February 13, 2024 at 7:15 am

Viewing 8 reply threads


pathwise

February 13, 2024 at 7:15 am

Hello,

Is it possible for EE to send the user’s email to Stripe in the transaction details?

Thank you!


pathwise

February 13, 2024 at 7:21 am

When I look at our most recent transaction in Stripe and look at it’s event data, I see this: https://snipboard.io/YpLEdI.jpg


Tony

  • Support Staff

February 13, 2024 at 8:47 am

Hi there,

With the API we use for payments, there is an option for receipt_email but not email as listed above.

Is that data related to the ‘charge’ or the ‘customer’ within Stripe?


pathwise

February 13, 2024 at 10:32 am

charge. https://snipboard.io/zF4Rxt.jpg


pathwise

February 14, 2024 at 2:42 pm

What can we do to get the email addresses to populate in Stripe? 🙂


pathwise

February 14, 2024 at 2:47 pm

We also would like to take out the Company name from the description and just have the event name: https://snipboard.io/fBwmHh.jpg (Remove what is highlighted).


Tony

  • Support Staff

February 15, 2024 at 4:38 pm

What can we do to get the email addresses to populate in Stripe?

We use the PaymentIntent API through Stripe and looking through the docs there I can’t see any parameters that allow you to set that email value. The only parameter containing email would be receipt_email but that’s only used to send the Stripe receipt to (we don’t provide a value for that parameter currently.

There is a filter used for all of the PaymentIntent data within Stripe:

FHEE__EEG_Stripe_Onsite__doDirectPaymentWithPaymentIntents__payment_intent_data
We have an example of including the email within the description field here:

https://gist.github.com/joshfeck/1f18dc42a926f045a6f0159de1df4eeb

We also would like to take out the Company name from the description and just have the event name: https://snipboard.io/fBwmHh.jpg (Remove what is highlighted).

All of the payment methods pass their description through this filter:

FHEE__EE_Gateway___order_description

So you can use something like this:

https://gist.github.com/Pebblo/f71c0bbf0eff421e4c87283690db46ae


pathwise

February 27, 2024 at 7:24 am

Thank you!


pathwise

February 29, 2024 at 1:06 pm

Thanks for sharing the codes and they are working for us! However, I do have a question. Using this https://gist.github.com/joshfeck/1f18dc42a926f045a6f0159de1df4eeb I’m able to add the primary registrant’s email to the order description in Stripe, whereas I would like to add the purchaser email. Apparently the primary registrant and purchaser could be different people. Is it doable?

Viewing 8 reply threads

The support post ‘Does EE send email to Stripe’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso