Support

March 31, 2024 at 12:22 pm

As a side note, the Event Posts widget in Elementor no longer displays events. This was working last week but now it doesn’t work.

We’ve tried multiple shortcodes, but here are some samples:

I had to add this shortcode twice to get to show on the home page:
https://portlandfashioninstitute.com/
[ESPRESSO_EVENTS category_slug=class-promo-events]
*I had to replace the Posts widget with the shortcode because the elementor widget is no longer working. We’re really not happy with the way this looks but it’s better than not having the classes show up at all.

On this page: https://portlandfashioninstitute.com/classes/design-classes-2/
We have to have 2 of these shortcodes to make it work (this is true for all class pages)
[ESPRESSO_GRID_TEMPLATE sort=ASC default_image=/wp-content/uploads/2018/09/featured-image-temp.jpg category_slug=design limit=45]

Screenshot https://prnt.sc/bafS7fK57LuB

* we tried the shortcode elementor widget and the text editor – which is what we have now… we have 2 text widgets. If there is just one, it won’t show any classes.

April 1, 2024 at 11:54 am

Hi there Rio –
So I was able to track this down to some custom codes we were given to make some other things on our site work with EE. If I remove them (they are on the functions.php file of my child theme) then the shortcodes work fine. So it’s something in these scripts that is doing this… BUT I’m not sure which part is the problem – can you tell me?

//Custom shortcode for displaying the tickets on events/class page.
function custom_ticket_selector_shortcode() {
$get_event_post_id = get_the_ID();

$display_tickets = ‘[ESPRESSO_TICKET_SELECTOR event_id=”‘. $get_event_post_id .'”]’;

return $display_tickets;
}
add_shortcode(‘custom_ticket_selector’, ‘custom_ticket_selector_shortcode’);

function searchfilter($query) {

if ($query->is_search && !is_admin() ) {
$query->set(‘post_type’,array(‘espresso_events’));
}

return $query;
}

add_filter(‘pre_get_posts’,’searchfilter’);

function de_ee_tweak_event_list_exclude_ticket_expired_events_where( $SQL, WP_Query $wp_query ) {
if ( isset( $wp_query->query_vars[‘post_type’] ) && ( $wp_query->query_vars[‘post_type’] == ‘espresso_events’ || ( is_array( $wp_query->query_vars[‘post_type’] ) && in_array( ‘espresso_events’, $wp_query->query_vars[‘post_type’] ) ) ) && ! $wp_query->is_singular ) {
$SQL .= ‘ AND Ticket.TKT_end_date > “‘ . current_time( ‘mysql’, true ) . ‘” AND Ticket.TKT_deleted=0’;
}
return $SQL;
}
add_filter( ‘posts_where’, ‘de_ee_tweak_event_list_exclude_ticket_expired_events_where’, 15, 2 );
function de_ee_tweak_event_list_exclude_ticket_expired_events_join( $SQL, $wp_query ) {
if ( isset( $wp_query->query_vars[‘post_type’] ) && ( $wp_query->query_vars[‘post_type’] == ‘espresso_events’ || ( is_array( $wp_query->query_vars[‘post_type’] ) && in_array( ‘espresso_events’, $wp_query->query_vars[‘post_type’] ) ) ) && ! $wp_query->is_singular ) {
if ( ! $wp_query->is_espresso_event_archive && ! $wp_query->is_espresso_event_taxonomy ) {
$SQL .= ‘ INNER JOIN ‘ . EEM_Datetime::instance()->table() . ‘ ON ( ‘ . EEM_Event::instance()->table() . ‘.ID = ‘ . EEM_Datetime::instance()->table() . ‘.’ . EEM_Event::instance()->primary_key_name() . ‘ ) ‘;
}
$SQL .= ‘ INNER JOIN ‘ . EEM_Datetime_Ticket::instance()->table() . ‘ AS Datetime_Ticket ON ( Datetime_Ticket.DTT_ID=’ . EEM_Datetime::instance()->table() . ‘.’ . EEM_Datetime::instance()->primary_key_name() . ‘ ) INNER JOIN ‘ . EEM_Ticket::instance()->table() . ‘ AS Ticket ON ( Datetime_Ticket.TKT_ID=Ticket.’ . EEM_Ticket::instance()->primary_key_name() . ‘ ) ‘;
}
return $SQL;
}
add_filter( ‘posts_join’, ‘de_ee_tweak_event_list_exclude_ticket_expired_events_join’, 3, 2 );

April 2, 2024 at 10:07 am

Ok – would any of this have an effect on losing date/times in the admin? They are reporting that when they go in to edit a class date/time (for example they sell class seats on site and not through the website on occasion, they will login, go to the class and change the number of seats available). They will update the number of seats for one of the date/times – UPDATE the class and then find that ALL the datetimes are GONE. I cannot duplicate this issue – however it does not seem to happen all the time. THEY continue to have it happen to them… Any thoughts on this please? They are truly freaking out.

April 2, 2024 at 10:26 am

Oh great! I will do that. Perfect.
Sure – clone away. I also have a clone of the site on Flywheel staging that I can give you access to. The thing is, I can’t replicate this. It only happens occasionally…

April 2, 2024 at 10:32 am

Was I supposed to replace everythign below that line, or just that one function.
I only deleted that function, not every single line…