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Sue Adams
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May 24, 2014 at 11:20 am
For some reason, the order of my questions and answers from my registration form are not showing in the same order that they are showing on the form itself online as they fill it out. I have Billing Zip, Billing State, Billing City, then another field, then billing address1, then another field, then billing address2, etc., I’d prefer the order on the printout and in the email to match the order of my online form. How can I fix this?
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Lorenzo Orlando Caum
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May 24, 2014 at 5:22 pm
Hello,
Could you let us know what version of Event Espresso you are using so we can check into this?
This information is available in WordPress admin –> Plugins –> Event Espresso.
Thanks!
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Lorenzo
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Sue Adams
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May 25, 2014 at 3:39 am
I am using version 4.2.4.reg Personal License
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Lorenzo Orlando Caum
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May 25, 2014 at 10:36 am
Hello,
Could you grab a screenshot of the front end registration and what is looks like on the email notification?
No registrant information is needed, I just need to see the labels so I can do some testing with 4.2.4.
You can upload to WP media or another service and link to them here. Alternatively, please email the screenshots to the following email address and include a link to this support post:
support [at] eventespresso.com
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Lorenzo
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Sue Adams
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May 25, 2014 at 12:50 pm
Files were just sent.
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Lorenzo Orlando Caum
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May 25, 2014 at 2:30 pm
Thanks. I received the screenshots and was able to verify this issue on a test install.
I’ve created a report for the development team to review.
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Lorenzo
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Sue Adams
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May 25, 2014 at 8:17 pm
Not sure if you’re telling they’ll fix it or if I have to live with the problem. Could you elaborate please.
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Lorenzo Orlando Caum
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May 25, 2014 at 8:35 pm
Hello,
The development team isn’t available on the weekends. They’ll review the issue tomorrow or Tuesday (due to holiday) and then provide a fix.
Once I have more information, I’ll update this support post.
Thanks.
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Lorenzo
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Sue Adams
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May 30, 2014 at 9:46 am
We will be going live with our website on Monday! Is there any development on this issue yet? Thank you!
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Lorenzo Orlando Caum
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May 30, 2014 at 10:01 am
Hi,
This fix was added to a development version of Event Espresso. I’m checking with the developers to see if it can be also added to an upcoming maintenance release.
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Lorenzo
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