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display the users ticket choice

Posted: February 10, 2020 at 8:22 pm


February 10, 2020 at 8:22 pm

hi guys is there a short code that will let me display the users ticket name

TicketName: [//??//]

Thanks in advance, we run a first aid school and there are some blended courses that we run and the standard reminder email is too generic for us and we can have 3 separate events as WorkSafe laws prevent us from having more than 18ppl per class.


  • Support Staff

February 11, 2020 at 6:26 am

Hi there,

May I ask which message template you are editing for this?

The ticket name can be pulled in within the TICKET_LIST section using [TICKET_NAME]

However, the text above looks like it is from the EVENT_LIST section, you can’t pull the TICKET_NAME directly into that section as registrations can be made on multiple events and tickets so that section would not know which ticket name to pull if there were multiple.


February 13, 2020 at 7:00 pm

got it thanks i will have to restructure the outbound email

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Updated by  Prosafefirstaid 1 month, 3 weeks ago ago

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