Support

March 10, 2021 at 4:12 am

Can you post the code for you grid template to a Gist or Pastebin so I can see what you have so far?

For what you are trying to do, use the EE_Datetime object that you have (presumably within something like $datetime) and you can pull related tickets from that.

For example:

$tickets = $datetime->tickets();

Which will return an array of EE_Ticket objects related to that DateTime. Note we have some default where conditions used within the models which can sometimes trip you up when expecting certain objects to be returned. It should affect what you are doing here but worth noting, see HERE.

tickets() can also be passed query params (See Model Query Params), which means you can also specifically pull the ticket without a capability set when not logged in and then specifically pull the ticket with a capability set when logged in. For your current use case, looping over them to check for a capability and then using the correct one isn’t going to cause problems if that’s what you want to do, but the point is there’s a huge amount of flexibility within the model system to get pretty much whatever you want from it.

My recommendation is to use something like Kint Debugger, wrap whatever you are trying to work from in d(); and take a look at the output. It shows all properties and (more importantly for the models) all methods available. Then work from there to use the models in more depth, they make working with EE’s data (and related data like above) much easier once you’ve gotten used to them.

March 11, 2021 at 3:25 am

As mentioned, theres a couple of ways to go about this but to give an example for one of them, take a look at this:

// Set up where conditions to pull tickets with nothing set in the ticket capability by default.
$where = array(
	'Extra_Meta.EXM_key' => 'ee_ticket_cap_required',
	'Extra_Meta.EXM_value' => array('IS NULL')
);

// If the user is logged in, then we want ticket with a value for ee_ticket_cap_required.
if( is_user_logged_in() ) {
	$where['Extra_Meta.EXM_value'] = array('IS NOT NULL');
}
// Pull the tickets from the datetime, only need 1 ticket? Set limit to 1.
$tickets = $datetime->tickets(array($where, 'limit' => 1));
// The models return arrays of object, so use reset() to pull the first object from the array.
$ticket = reset($tickets);

// Check if $ticket is indeed an EE_Ticket object before trying to use it as one.
if($ticket instanceof EE_Ticket) {
    // Do something with the EE_Ticket object here.
    echo $ticket->remaining();
}

That pulls the tickets (actually just one but could easily be changed) related to the datetime in question. It will pull a ‘public’ ticket by default (a ticket that does not have a capability set on it) but if the user is logged in, pulls a ‘member’ ticket (a ticket with a capability set on it).

Side note, we don’t provide support for customizations but the above should help give you an idea of how to use the models to get what you need 🙂

March 15, 2021 at 4:25 am

You’re most welcome.