Support

Home Forums Event Espresso Premium Discount codes can´t be activated

Discount codes can´t be activated

Posted: November 1, 2012 at 11:57 am


ELENA CARDENAS

November 1, 2012 at 11:57 am

Hello,

I am having trouble activating the discount codes for the events. There´s no problem generating the codes they do appear code list but as I try to update it this error pops out:
Debug:
Array ( [coupon_code] => UNID4810 [coupon_code_price] => 100.00 [coupon_code_description] => Código utilizado para pagos de tickets en efectivo para estudiantes UNID. 31/10/2012 [use_percentage] => Y ) Number of vars: 4
Number of cols: 4

In the configuration of the event to select a specific code, the code I want to activate is not appearing as an option. I know there is no limit in quantity of times one code is used but, is there a limit in generating codes? Even if I have the Developer License?

I would appreciate your help, hope to receive and answer soon.Thanks

Best regards.


Josh

  • Support Staff

November 1, 2012 at 2:29 pm

Hi Elena,

Can you check to see who created the event, and compare this with who created the promo code? If you’re using the roles and permissions add-on, the promo codes need to be created by the same user account that created the event in order to be available to select in the event editor.

The support post ‘Discount codes can´t be activated’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso