Home Forums Ticketing Add-on Discount code not applied in all screens

Discount code not applied in all screens

Posted: July 29, 2012 at 4:43 am


July 29, 2012 at 4:43 am

A discount code correctly reduces the total on confirmation and pdf invoice etc but not on the ‘Thank You’ (Payment overview) page reached by clicking to confirm an off-line payment. Also in the admin pages when checking an attendee the discounted price is shown against “this registration total” but the full price is below under “Amount” which seems odd?


  • Support Staff

July 30, 2012 at 8:42 am

Hi Ian,

Please check and verify that Event Espresso is updated to the latest version, as well as all the add-ons. Then check for out of date template and gateways files (from a previous version) in /wp-content/uploads/espresso/.

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