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Discount being applied before VAT added

Posted: September 12, 2018 at 2:48 pm


drkings1

September 12, 2018 at 2:48 pm

Hi there,

I’m offering a (roughly) 5% discount if someone buys 2 courses, so if they buy 2 courses for £395 they pay £750 instead of £790.

So I advertise this as £750 + VAT.

But EE is calculating the VAT on the undiscounted price.

So instead of saying:

Part 1 = £395 less discount of £20 = £375
Part 2 = £395 less discount of £20 = £375
Total = £750
Plus VAT of 20% = £150
Grand total = £900

The system is saying…

Plus VAT of £158
Grand total £908

See screencast: https://screencast.com/t/QisaS8f2

(in fact my discount percentage is very slightly too high, so the subtotal is £748 instead of £750, but the calculation order is still wrong. The system is calculating the VAT on the full price not the discounted price).

Why is this occurring and is there an easy fix here?


Josh

  • Support Staff

September 12, 2018 at 3:57 pm

Hi,

This is occurring because on your site it seems the Promotions Affect Taxes is set to No. You can fix this by going to Event Espresso > Promotions > Settings then select Yes next to Promotions Affect Taxes. Then click Save.


drkings1

September 18, 2018 at 11:12 am

Thank you Josh! That works.

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Updated by  drkings1 3 days, 11 hours ago ago

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