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discepancy between paypal and event espresso

Posted: September 14, 2021 at 6:50 am


BinnacleHouse

September 14, 2021 at 6:50 am

Pay pal shows the following 2 transactions 54W60742BL223283S
Aug 10, 2021 5:55:06 PM
From Bruce Hogg $150.00 USD

0FA98600YT756724E
Aug 10, 2021 5:51:06 PM
From Bruce Hogg $150.00 USD Event espresso shows those same transaction id’s but attributes the buyer to differnt people, John Vogt, and Duncan Findley….how can this happen?


Tony

  • Support Staff

September 14, 2021 at 9:40 am

Hi there,

Can you add some screenshots that show where this is happening?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

You can mark your reply private so only EE staff can view it, ot if you prefer you can email them to support[at]eventespresso.com

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