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Disabling Ticket selector causes problem with Featured Image

Posted: August 20, 2024 at 2:52 pm

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tsl_hudson

August 20, 2024 at 2:52 pm

Hello, this was fixed by this support team about 1 year ago– and for some reason has returned…
It happens when I Disable the Ticket Selector on our events. The problem shows up, not on the actual event page, but in the “Scroll of Events” page, that lists ALL current events.
On our site, the page in question is:
https://timeandspace.org/event-category/special-event/

When the event has “Display Ticket Selector” set to “NO” then it messes up the position of the Featured image (Thumbnail image) for the NEXT event below..

I am including 2 links, below to before and after screenshots of our “Special Events” page.

EXAMPLE OF OUR EVENTS PAGE AS IT NORMALLY APEARS, WITH TICKET SELECTOR SET TO “ON”
https://timeandspace.org/tsl-8-7-23-screenshot-1/

EXAMPLE OF EVENTS PAGE, AFTER THE TICKET SELECTOR IS SET TO “OFF”
https://timeandspace.org/tsl-8-7-23-screenshot-2/

Any help is GREATLY appreciated. Thank you!
Teo with Time and Space Limited
teo@timeandspace.org


Tony

  • Support Staff

August 20, 2024 at 5:30 pm

Hi there,

Just noting here that I have replied to your support token regarding this.

Please follow up there and we’ll get this fixed up for you.

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