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Disable "Your Event Registration Details" mail

Posted: March 24, 2016 at 7:16 am


Geeveecee

March 24, 2016 at 7:16 am

Hello

When people in my event register i want them to recieve a custom mail in my language with selected text, nothing from shortcodes.

For some reason I keep getting the “Your Event Registration Details” emails. I don’t want to have them.

Is it possible to just make a simple reply mail?

I only work with Primary registrant.

thanks for the help !


Tony

  • Support Staff

March 24, 2016 at 7:32 am

Hi there,

An email with the subject “Your Event Registration Details” is usually the Registration Approved message within the ‘Recipient’ context.

Take a look here for information on working with messages contexts:

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/

It sounds like you may be editing the wrong context and the Recipient context is still active. If you take a screenshot of your message list, like this – http://take.ms/uYlPE

We can advise from there.


Geeveecee

March 24, 2016 at 7:44 am

Looks like i was editing the wrong email recipient. I made a custom “reply” mail and edited the 3 recipients.

Thx for the help !

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