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intrinsicdigital
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March 20, 2018 at 10:50 pm
Hi
How do I remove or disable the “Questions & Answers” section in the registration notification emails?
In other words, when someone receives an email about a registration, there should be no Questions and Answers section in the email.
Thanks in advance.
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Tony
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March 21, 2018 at 4:50 am
Hi there,
You go to Event Espresso -> Messages -> Default Message Templates.
Find the ‘Registration Approved’ message template and edit the ‘Registrant’ context – http://take.ms/fnxXi
In the EVENT_LIST section, remove the ‘Questions & Answers’ text along with the [RECIPIENT_QUESTION_LIST] shortcode and save.
That will remove the question and answers from the email set to the user when Approved.
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intrinsicdigital
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March 21, 2018 at 8:21 pm
Hi Tony
Thanks for the reply. I’ve already done that but the email still shows the ‘Questions & Answers’ heading.
https://monosnap.com/file/yYL1fBcVYDPcAhogZTC60xOc7CxnFc#
Is there a way to remove that?
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Tony
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March 22, 2018 at 3:08 am
Which email are you wanting to edit? The one sent to the registrant, the event admin or both?
The screenshot you’ve sent is from the Registration Approved message type and is the Event Admin context which is different from the instructions I provided above.
What it looks like you have done there is empty the ‘[QUESTION_LIST]’ section rather than remove the call for it.
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intrinsicdigital
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March 22, 2018 at 3:32 am
Both really. Which I did, for all contexts.
Thanks for your help. I don’t know how to remove the call.
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intrinsicdigital
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March 22, 2018 at 3:36 am
Wait… found it! 🙂
Thanks again.
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Tony
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March 22, 2018 at 3:56 am
I’m glad you found it 🙂
Any further problems/questions, just let us know.
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