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Disable Attendee Information

Posted: October 3, 2013 at 5:28 am


Eve

October 3, 2013 at 5:28 am

Hello
I want to allow multiple ticket purchases but don’t need customer to enter the details of each attendee. Is there anyway of disabling the attendee information – I just need the person buying the tickets to enter their details.


Tony

  • Support Staff

October 3, 2013 at 5:34 am

Hi Eve,

Within the event, on the sidebar you’ll see ‘Event Options’.

Set Additional Attendee Data to ‘No Info Required’ http://d.pr/i/yXVN

Unfortunately this will not apply for different ticket types.
One attendee’s details is taken for each type of ticket.

So buying multiples of the same ticket will only require one attendees details.


Eve

October 3, 2013 at 6:00 am

Thanks for the quick response
I have this option selected for the events, but I am using the multi-event registration plugin and it still asks for attendee information when you go to ‘View Cart’.

I also have multiple ticket prices for 1 event so for example if I buy

3 x tickets for Level A
3 x tickets for Level B

Then there is button ‘Enter Attendee Information’

On following screen it asks for 2 attendee details for Level A tickets and Level B Tickets


Tony

  • Support Staff

October 3, 2013 at 6:14 am

Yes unfortunately that’s the limitation I mentioned previously.

Each ticket type (ticket price) needs at least one attendee’s registration info.

So as you have Level A and Level B there are two ticket types, so for this example two registration details would be needed even with the addition info set to none. It is a limitation with the current system.


Eve

October 3, 2013 at 6:17 am

Ok I see thanks for clarifying that

With the event categories – is the only way to link to them embedding the shortcode into a page and then linking to that page? Or do they have a automatically generated url?


Tony

  • Support Staff

October 3, 2013 at 6:33 am

No Problem 🙂

Currently not no, they don’t have a automatically generated URL.

So yes the only way to work with the event categories is through the Shortcodes currently.

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