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Difficulty creating multiple tickets in EE4

Posted: July 26, 2016 at 1:40 pm

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mostatebeekeepers

July 26, 2016 at 1:40 pm

I cannot create multiple tickets for an event in EE4. There is no duplicate ticket or add new ticket link in edit event screen. I hover over “available tickets” and cursor indicates it is clickable, but nothing happens when clicked. Same with clicking on the drop down arrow to the left of “available tickets”. Clicking on create ticket does not create new additional tickets, only updates the one ticket (default “free ticket”) option.

Member discount can be handled by a discount code plugin, so this is not an issue. But, I want to provide a single person ticket and a couples ticket with different pricing.

I am using WooCommerce and WooMemberships for new members. Old membership system (still in place) is WP eMember. Gravity Forms and Easy Pricing Tables are active plugins. Using Canvas Theme. Hosted on GoDaddy.

I have everything license. This is a new install, no prior Event Espresso installs. I have searched for a multiple ticket plugin, and cannot find one. What am I missing?


Josh

  • Support Staff

July 26, 2016 at 2:14 pm

You should probably check the browser’s error console. This sounds like another plugin is injecting a script into the Event editor page and throwing an error. You can also try temporarily deactivating the other plugins on the site to see which one is adding the erroneous script.


mostatebeekeepers

July 26, 2016 at 8:56 pm

Thanks Josh! Easy Pricing Tables Premium plugin was the culprit. Once deactivated, everything works fine! I appreciate your help!

Mike

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