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Different Questions dependant on attendee

Posted: January 13, 2016 at 8:28 am


Bosworthsgc

January 13, 2016 at 8:28 am

Hi

We run an event called Tea with Santa

We sell adult and children tickets for this

The adult ticket has with it a choice of sandwhich filling and bread choice and a dessert

The child ticket has a choice of sandwich filling and bread choice

Can anyone advise if it is possible to set different questions based on the tickets being purchased

Thanks


Josh

  • Support Staff

January 13, 2016 at 9:27 am

Hi there,

Not currently. You are invited to vote on/comment on this feature request on its Trello card:

https://trello.com/c/hNQItfqT/25-questions-per-ticket


Bosworthsgc

January 13, 2016 at 9:41 am

Hi Josh

Would there be any kind of work around for this please

Thanks


Josh

  • Support Staff

January 13, 2016 at 9:46 am

Sure, you’d make two different events, then activate the Multi Event Registration add-on to allow registering for both events.

Or you include both questions and include instructions that the question is for a specific ticket option.


Bosworthsgc

January 13, 2016 at 9:54 am

So if I used the Multi Event Registration, would the best way to do this is create all the Adults Teas as one event with 12 different dates and all the Child Teas with 12 different dates and then use this plugin to pull the two bookings together?

This is the only event I would need this to happen on so with this plugin can you specify which events it works with or does it work across each and every event?

Thanks


Bosworthsgc

January 13, 2016 at 10:04 am

Just looking at the example on the Multi Event Plugin
Am I correct in thinking that on the ticket selector each of the ticket types are actually 3 different events brought together under this one heading of Beach Party
So if someone selects for example a ticket from each of the three options, on adding to the cart, would you then get the option to go on to select the relevant questions groups

For example if instead of Beach Party, it was Tea with Santa for Monday 28th November
There would be an event Adult Tea with Santa for Monday 28th and there would be an event Child Tea with Santa for Monday 28th

Using this plugin would it then be able to print those two events in under ticket selector

Just trying to understand how this would be configured to allow the question groups to work

Thanks


Josh

  • Support Staff

January 13, 2016 at 10:42 am

When Multi Event Registration is activated, it works for all events. Basically the way it works is each event can have its own set of registration form questions. You can cut down the number of events by setting up datetimes for the actual dates within the events.


Bosworthsgc

January 13, 2016 at 12:45 pm

Hi Josh

is there any way to set up multi event registration to display one particular category

i only really need the different questiosn with different tickets to work with our Tea with Santa event (which is itself a seperate category)

or

i need someway of selecting question set A or question set B dependant on the tickets being brought

So ideally if an Adult Tea ticket is purchased (or indeed several) then these tickets are able to select from the adult secion and if on the same booking there are child tickets purchased they can have a seperate selection

is there any way of doing this with some extra code or anything

i have tried the option of all questions being shown and getting the ticket buyer to select dependant on whether it is child or adult ticket but it does look a bit messy and subject to the buyer getting confused as to what to tick

Any other suggestions would be greatly received as I am struggline on how best to make this work

Works brilliantly for all the other events I am creating – its just this one event that is causing me an issue

Thanks


Josh

  • Support Staff

January 13, 2016 at 2:54 pm

is there any way to set up multi event registration to display one particular category

No.

So ideally if an Adult Tea ticket is purchased (or indeed several) then these tickets are able to select from the adult secion and if on the same booking there are child tickets purchased they can have a seperate selection
is there any way of doing this with some extra code or anything
i have tried the option of all questions being shown and getting the ticket buyer to select dependant on whether it is child or adult ticket but it does look a bit messy and subject to the buyer getting confused as to what to tick

If you can take the extra step and write some Custom CSS you can hide the undesired questions for a specific ticket. There are a few tools you’ll need to gather before you start:

1) Update to Event Espresso 4.8.31.rc (currently Master branch on Github)
2) Firebug or an equivalent web inspector
3) A custom stylesheet, like a style.css file in a child theme.

Once you have your tools in order, you can hide specific questions based on the div that contains the registration form for a specific ticket ID.

So for example, let’s say you have a question that has an ID of 123 and you do not want that question to appear in the registration form for the ticket that has the ID 456. In this particular case, you add this to your custom stylesheet:

.spco-attendee-ticket-456 ee-reg-qstn .ee-reg-qstn-123-input-dv {
 display: none;
}

Once Event Espresso 4.8.31.p is officially released, you can switch back over to using the official release that gets served from our servers.


Bosworthsgc

January 13, 2016 at 4:30 pm

Hi Josh

I have had a possible thought that would work and just wondered if I may run this passed you

In total there would be twelve days of Tea with Santa events

If I set up an event for each of the twelve days under the category of Tea with Santa

Then for each day set up the following ticket types

Adult Ticket -Turkey, Stuffing and Cranberry Sandwich – £6.50
Adult Ticket – Brie and Cranberry Sandwich – £6.50
Child Ticket – Jam Sandwich – £8.50
Child Ticket – Ham Sandwich – £8.50
Child Ticket – Cheese Sandwich £8.50

Add a question for each attendee that will be common to all ticket types

Bread Choice () White () Brown () Grannery

the only other info I need to capture on a child ticket is the child age and if boy or girl

I was thinking that this would have to be something like a text box on each ticket with wording along the lines of “For a child ticket, please idicate age and if boy or girl”

I would then set up 12 individual event to cover each of the days

Perhaps you can advise if you think this would work prior to me trying to set it up

Thanks again


Josh

  • Support Staff

January 13, 2016 at 5:16 pm

I do not think this will work because the ticket selector doesn’t have a means to add inputs on the tickets themselves. The solution I posted above can be used to hide the extra questions that do not apply to specific tickets.

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