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Different email subject heading depending on ticket delivery

Posted: April 29, 2018 at 4:34 pm

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sawdustartfestival

April 29, 2018 at 4:34 pm

Hello, Is there a way to have the approved registration email to our admin have a different email subject heading depending on how the ticket will be delivered, either by email or by mail, so the admin can scan the emails quicker to pick out the tickets that need to be mailed? Or the mailed ticket approval go to a different recipient?
Thank You, Troy


Tony

  • Support Staff

April 30, 2018 at 4:24 am

Hi Troy,

Possibly, how are registrants selecting if they want the ticket to be sent by mail?


sawdustartfestival

April 30, 2018 at 11:06 am

In questions on the registration form for this ticket it asks “How should we send these?” and the answers in a drop down are “Email (Day pass only!)” or “US Mail”


Tony

  • Support Staff

April 30, 2018 at 3:03 pm

I’m assuming that question is assigned to the Primary registrant?

If so then yes you can do what you are looking for.

Go to Event Espresso -> Messages -> Registration Approved -> Event Admin.

Make sure you are editing the correct context, see here:

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/

Now, in the subject field you want to call the value for the above question, if you question text is “How should we send these?” you can use this shortcode:

[PRIMARY_REGISTRANT_ANSWER_*How should we send these?]

Note the text between the * and the ] must match the ‘Question text’ field for your chosen question exactly.

Something like this – http://take.ms/OSBPJ
Event Registration Details ([PRIMARY_REGISTRANT_ANSWER_*How should we send these?])

In your case should output:

Event Registration Details (Email (Day pass only!))

Or

Event Registration Details (US Mail)

Is that what you are looking for?

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