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Descriptions and Payment Info Doesn't Display on Event Page

Posted: January 23, 2023 at 2:27 pm


Gene Rowe

January 23, 2023 at 2:27 pm

When clicking on an Event from the Event Calendar takes us to the Event page, but only displays the Title and Venue Name. Nothing else (payment, description). We just upgraded from Version 3 to Version 4.10.43. Any ideas what I can check? Thank you


Tony

  • Support Staff

January 23, 2023 at 4:21 pm

Hi there,

Can you link me to an event this is happening on, please?


Gene Rowe

January 25, 2023 at 10:35 am

Thanks Tony, I think we have it figured out. If we delete the Event details and re-add, it seems to work. Maybe an issue during migrating from 3 to 4.

Thank you,


Tony

  • Support Staff

January 25, 2023 at 10:55 am

Hmm, odd!

The only things I can think of for that would be to make sure ‘Display Ticket Selector’ is set to Yes in the sidebar and confirm that the event is actually published.

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