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Peter Teo
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November 28, 2012 at 5:55 am
I have installed the LITE verison. However, when I tried to enter the description the event, I was not able to key in anything for the textbox.
I have disabled all my plugins, still, it is not working. All the icons on top of the textbox cannot be seen.
I have tried it on Firefox and Internet Explorer but both have the same results.
Any ideas on how to solve this?
Thanks!
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Dean
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November 28, 2012 at 6:01 am
Hello Peter,
Only time I have seen issues like that it is due to a javascript conflict. I know you said you have disabled all plugins, have you tested with the default twentyeleven theme as well?
I have the current lite version installed on a test server (twentyeleven, no plugins) and it works just fine.
If it isn’t a JS conflict with the theme, then I would advise removing EE and reinstalling in case the installation went wrong (unusual but it can happen with plugins).
Let me know.
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Peter Teo
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November 28, 2012 at 6:06 am
Hi!
I changed the theme, and i realized it is my theme that is causing the conflict. However, this theme was actually bought for the website, and I would have to use it 🙁
Would you have any suggestion to go ahead with this?
Thanks!
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Dean
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November 28, 2012 at 6:07 am
Hey Peter,
I thought it might be the theme. Can you link your site in question so I can get a better idea what the issue might be (reactivate the them please). I can’t guarantee I can pinpoint it from the front end but there is usually a marker to tell us what the issue is.
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Peter Teo
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November 28, 2012 at 6:32 am
Thanks so much for your prompt reply!
do you need the admin access, or just the main website will
do?
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Peter Teo
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November 28, 2012 at 6:36 am
btw, is there anyway I can give you the link in private?
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Dean
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November 28, 2012 at 6:38 am
Just the main link is fine for now, you can email it to support@eventespresso.com, please include this forums URL as it may not be me that picks it up as my shift is coming to an end.
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Peter Teo
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November 28, 2012 at 8:29 am
I have emailed my link to the email, and here is the theme which I am using: http://themeforest.net/item/hyperion-modern-minimalist-responsive-3/2948585?ref=Indonez&ref=Indonez&clickthrough_id=94472247&redirect_back=true
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Josh
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November 28, 2012 at 9:51 am
Hi Peter,
It would be best to contact the developer of the theme since you’ve discovered that switching to another theme resolves this. You can suggest them to contact us via our contact page if they have technical questions. Since the lite version is easily downloaded from the WordPress.org plugin repository, you might pass on the idea that they can download it from http://wordpress.org/extend/plugins/event-espresso-free/
and test this for themselves and fix their theme so that it doesn’t output its scripts into other plugins’ admin pages.
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