Support

Home Forums Event Espresso Premium Description on Registration Form

Description on Registration Form

Posted: July 22, 2013 at 11:46 am


George Huhta

July 22, 2013 at 11:46 am

My registration page shows “Description:” with just blank space. I do have an Event Description on my Event Overview page. How do a get it to display on the reg form?

I have a similar issue with the Date: on the reg form.


Josh

  • Support Staff

July 22, 2013 at 1:56 pm

Hi George,

It may help us investigate why this is happening if you can post a link to your registration form here. Thanks.


George Huhta

July 22, 2013 at 1:59 pm

Here is the link to our reg page: http://www.tza.com/tza2013/conference-registration-form/


Josh

  • Support Staff

July 22, 2013 at 2:12 pm

Hi George,

It looks like this may be a conflict with the theme. To test this out, you can install the theme test drive plugin, switch the admin view to use the WP twentyeleven theme, then go back and resave the event. After resaving the event that includes the description, you can check the registration page.


George Huhta

July 22, 2013 at 2:41 pm

Yikes, I installed the Theme Test Drive and followed your instruction. The Description and Date areas are now showing. But the theme has also changed the whole appearance of our webpage, top menu, etc.

I’m not sure where to go from here.


George Huhta

July 22, 2013 at 2:44 pm

Oh, I just noticed that when I disabled Theme Test Drive, my registration form has the Description and Date. So I guess it’s fixed?


Dean

July 23, 2013 at 1:19 am

Hello George,

The link you provided is a closed event so its difficult to say. However, looking here though http://www.tza.com/tza2013/event-registration/?ee=2 it looks like the description etc is ok.

The support post ‘Description on Registration Form’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso