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deregister event after subscribing, removing it from my subscription table

Posted: February 13, 2018 at 6:55 am


august.lannee

February 13, 2018 at 6:55 am

is there anyway of deregistering an event (after subscribing) and removing the registration from the “Your Registrations” list.

At this moment i can:
-> go to “Your Registrations” list
-> select an event/subscription
-> edit the subscription
->cancel registration
( after which i get the message: All unsaved registration information entered during this session has been deleted.)
-as the message states this will discard the sessions unsaved data. What i need is to have that subscription completely be removed from the users registrations list and and in the backend registration should also be trashed”

at this moment only the admin does this but i would like to give the users the opportunity of canceling the subscription on their own by having a nice cancel button next to edit subscription.


Tony

  • Support Staff

February 13, 2018 at 7:05 am

Hi there,

Currently, we do not have an option for front-end cancellations, the user would need to contact the admin and have them do it for them.


august.lannee

February 13, 2018 at 7:13 am

Hi Tony, once again thanks for the support and fast replies.

The support post ‘deregister event after subscribing, removing it from my subscription table’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  august.lannee 8 months, 1 week ago ago

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