Deleted attendees still appear in export (2)

Posted: May 8, 2013 at 10:58 am

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May 8, 2013 at 10:58 am

Hi,

I have registrations on one of my events, and I cant see the attendees. all of them are with red !, and says “incomplete” because they didn’t paid. I don’t need to charge them, I’m going to take the money in my place.

can you help me with that?

This topic was modified 4 years, 8 months ago by Garth.

Itzhak Shalom Tchinio

May 8, 2013 at 11:24 am

the title of the topic isnt right…

I just cant see attendees that didnt paid. Can I change that?

Josh

Support Staff

May 8, 2013 at 11:40 am

Hi there,

You can change the payment status to “pending” since they will be paying later by editing the attendee’s payment record.

https://eventespresso.com/wiki/attendee-reports/#edit-payment

Also, if you go into the event editor you can set it to automatically change the default payment status to “pending”. This can also be done globally (for all events) by changing the default payment status to “pending”.

Please see these support documents for more info:

https://eventespresso.com/wiki/payment-status/

https://eventespresso.com/wiki/general-settings/#optional

Itzhak Shalom Tchinio

May 8, 2013 at 12:03 pm

Thanks Josh.

Its working!

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Deleted attendees still appear in export (2)

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