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Delay in email sending

Posted: September 8, 2018 at 5:22 am


Congressia

September 8, 2018 at 5:22 am

After the registration process is done, emails are being sent to registrant at a very slow rate i.e. approximately 5-15 minutes. I am using Zoho mail to as SMTP client to send the emails. Would really appreciate if you kindly tell me where to look for the solution.


Josh

  • Support Staff

September 8, 2018 at 8:32 am

Hi,

It may help to go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.

If there’s still a delay after changing the setting there’s likely a delay happening at the email provider’s end.

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Updated by  Josh 2 weeks, 2 days ago ago

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