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Definitions of ticket status numbers

Posted: November 5, 2019 at 11:06 am

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ICLE

November 5, 2019 at 11:06 am

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Do you have a link or detail on what each of the ticket status numbers mean and how they get populated?


Josh

  • Support Staff

November 5, 2019 at 11:12 am

Hi,

Those aren’t actually statuses, they’re counts. So for example in the “Sold” column, that’s the total count of Sold tickets. The Rsrvd column, when a site’s wp_cron is working, means number of registrations currently in progress. Your site isn’t operating wp_cron, so those numbers are higher than what they should be. We’ve advised about this in your other topic.

The Regs column under Tickets is the total number of registrations of all statuses (Registration Approved, Registration Pending Payment, and so on).

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