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Default Registration Status – which status?

Posted: July 10, 2019 at 8:38 am


HC4Wb

July 10, 2019 at 8:38 am

We are testing out the EventEspresso in our staging/testing region before we go live. I am a bit confused as to what the Registration Status should be set to. Here is what we are trying to accomplish – We have classes that we have set up (multiple events), and when the user selects that class and date, they will register and then pay for the class. They will not be registered for the class until pay, and we do not want them registering for the class until they make the final payment – we do not want the class held, we need them to go through all the steps register and pay, or the class will be available for others to choose.

Do I set to Approve, Not Approved or Pending payment?


Josh

  • Support Staff

July 10, 2019 at 8:52 am

Hi,

You’ll keep the status set to Pending Payment. This is from the contextual help text (which appears when you click the ? icon next to the setting)

A status of Pending Payment means that a registration has not paid but they ARE able to make payments (if necessary). Pending Payment registrations do NOT count towards registration limits, remaining tickets, and calculations for available seats. If registration for a free event occurs, then registrations are automatically set to Approved. For paid tickets, Pending Payment registrations are set to Approved when full payment is recorded.

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Status: closed

Updated by  Josh 3 months, 2 weeks ago ago

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