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default payment status

Posted: June 18, 2013 at 8:19 am

Randy Tantlinger

June 18, 2013 at 8:19 am

Can you tell me what the best default payment status should be set to per event?  Should they be set to incomplete?  What is the difference between setting it to incomplete and setting it to “no change”.


  • Support Staff

June 18, 2013 at 10:19 am

Hi Randy,

When it’s set to “No Change” it will use the status set in Event Espresso>General Settings. It’s up to you to decide whether it’s best to use Pending or Incomplete. Incomplete will make it so that seats are not reserved until payment is complete. Pending reserves the seat before payment is made.

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