Posted: May 6, 2014 at 2:07 pm
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Hi Team its confusing for the buyer to see the incomplete note even after successful payment ? Pls advice ,im using EE3. Regards |
Hi Sudhir, This uses the PayPal IPN to update the payment information for an order. Do you know if that was setup? https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/ — |
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yes IPN is configured correctly on paypal to transactions page. It deducts the payment successfully at paypal i need to fix this asap Please note initially i had installed the lite version and then later i have installed EE3.hope this is not causing this issue |
Hello, You should arrive at the Event Espresso thank you page after making a payment through PayPal. Could you tell me more about this redirect that is happening here (last step in your description): then refreshes & comes back to paypal page again — |
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i installed EE4 ,which kind of work but doent have any addon’s I have few queries 2. when i use only one payment gate way ..step 3 of selecting the only payment gateway option looks bad..in EE3 we had option to force it to go to paypal directly if it was the only payment gateway option..can you suggest if this can be achieved. 3. on admin page i see ticketing by ee ,as im going to give this to client i need to hide it thanks again |
Hi, 1) The EE4 ticket selector will primarily uses styles from the theme. Can you link us to the page in question so we can view the current styles please? 2) With EE4 there is currently no option to force a re-direct. 3) You can remove that tag line using: function remove_espresso_admin_footer() { remove_filter('admin_footer_text', array(EE_Admin::instance(), 'espresso_admin_footer')); } add_action('admin_init', 'remove_espresso_admin_footer'); 4) Sorry I’m not sure what this is referring to, can you explain a little further please? |
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I mean can we rename the menu name from “event expresso” to something else ? right now i do not want my client to know what im using . |
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4. in EE3 we have option to take directly to the payment gateway for payment. |
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btw when i put the above in funtions.php function remove_espresso_admin_footer() { EE4 stops ..doesn’t go to past Step 2 ..to payment options. i feel a bit lost here can somebody please respond ? |
That option is currently not available within EE4, I will add this as a feature request but can not comment on if/when it will be included within Event Espresso 4 at this time.
This would basically be a ‘white lable’ version which is something we can not support.
Try changing that code to: function remove_espresso_admin_footer() { if ( is_admin() && ( !defined( 'DOING_AJAX' ) || !DOING_AJAX )){ remove_filter('admin_footer_text', array(EE_Admin::instance(), 'espresso_admin_footer')); } } add_action('admin_init', 'remove_espresso_admin_footer'); Does that then allow the registrations to work correctly? |
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Yes it works |
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Hi, Unfortunately we cannot provide timescales for works in progress. Once they are ready for release they will be added to the Pre Release channel and a notification will be sent out via email once it goes into proper release. |
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We are using Paypal Standard After Successful payment at Paypal,the page redirects at thankyou page It shows TWO wrong messages. Transaction Status : “Failed – Retry Payment” : THE IPN setup at paypal is done as per your link and also the log shows IPN code send.In the system at backend it shows as paid but on the thankyou page it shows the above error is there a way i can drop you a email with details for you to have a look at please. Thanks |
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version is EE4 for the above error |
Hello, Your thank you page may be loading before the IPN has time to update Event Espresso. We are currently working on a system to account for these delays. You mentioned that it appears as complete in the WordPress admin. According to this information, it should also appear as complete on the thank you page if you refresh the page after arriving back from PayPal.com — |
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dear Lorenzo What i need is how to hide this incorrect info completely until you fix the system Pls let me know how i can hide the transaction status & the amount you own field Thanks |
The payment overview page has a template here: wp-content/plugins/event-espresso/templates/payment_overview.php Download a copy of the file above to your computer using an SFTP or FTP client. Then upload it to this location: wp-content/uploads/espresso/templates/payment_overview.php Now you can open the file for editing. Comment out or remove the the following lines: <tr> <td><?php _e('Amount Paid/Owed:', 'event_espresso'); ?></td> <td><?php echo $org_options['currency_symbol'] ?><?php echo $total_cost ?> <?php event_espresso_paid_status_icon($payment_status) ?> </td> </tr> The above is for the amount paid along with icon depending on the status. Then comment out or remove these lines which show the payment status: <tr> <td> <?php _e('Payment Status:', 'event_espresso'); ?> </td> <?php // localize all the things! switch( $payment_status ) { case 'Pending': $payment_status_translated = __( 'Pending', 'event_espresso' ); break; case 'Incomplete': $payment_status_translated = __( 'Incomplete', 'event_espresso' ); break; case 'Completed': $payment_status_translated = __( 'Completed', 'event_espresso' ); break; case 'Payment Declined': $payment_status_translated = __( 'Payment Declined', 'event_espresso' ); break; default: $payment_status_translated = __("Error", "event_espresso"); } ?> <td><?php echo $payment_status_translated; ?></td> </tr> Then save changes to the file. — |
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i donot find the above file fyi i’m using ee4 public_html/wp-content/plugins/event-espresso-core-reg/templates i cannot find the above file there |
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and public_html/wp-content/uploads/espresso/templates is empty folder for now |
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I have one more issue ..all post you have said themes not compatible etc..pls at least tell one or two themes that r compatible or atleast known to be compatible ..im having tough time with theme comparability issues. |
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Looking forward for an update. |
Hi Sudhir, It seems like when this thread started you were using Event Espresso 3, looks like you’re on Event Espresso 4 now. In Event Espresso 4, you can hide the payment message with a bit of CSS: .ee-transaction-status, .reg-payment-status, .reg-payment-details, .espresso_payment_overview h2.display-box-heading, .espresso_payment_overview h3 { display:none; } .espresso_payment_overview h3.section-title { display:block; } If you do not have a custom stylesheet to add the above into, I highly recommend the Reaktiv CSS Builder plugin With your theme question, I can recommend any one of the 2500+ themes that can be downloaded here: |
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