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default confirmation being sent

Posted: January 20, 2014 at 1:40 pm

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clay barber

January 20, 2014 at 1:40 pm

I have had random instances where the default confirmation is being sent rather than the custom one we have setup to send? Does not happen every time but enough to cause problems.

WordPress Version:
3.7
PHP Version:
5.2.17
MySQL Version:
5.1.56
Event Espresso Version:
3.1.34.P
WordPress Address (URL):
http://ourbandofbrothers.org
WordPress Content Directory:
/home/ourbandofbrothers/ourbandofbrothers.org/wp-content
Site address (URL):
http://ourbandofbrothers.org
Event Espresso Plugin URL:
http://ourbandofbrothers.org/wp-content/plugins/event-espresso/
Event Espresso Plugin Path:
/home/ourbandofbrothers/ourbandofbrothers.org/wp-content/plugins/event-espresso/
Event Espresso Upload URL:
http://ourbandofbrothers.org/wp-content/uploads/espresso/
Event Espresso Upload Path:
/home/ourbandofbrothers/ourbandofbrothers.org/wp-content/uploads/espresso/
Event Espresso Template Path:
/home/ourbandofbrothers/ourbandofbrothers.org/wp-content/uploads/espresso/templates/
Event Espresso Gateway Path:
/home/ourbandofbrothers/ourbandofbrothers.org/wp-content/uploads/espresso/gateways/


Dean

January 21, 2014 at 1:16 am

Hi,

Does this happen with every event or is it a specific event?

Is there anything different about the registrants who receive the default email – group bookings, payment, etc?

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